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Technical Support

Census Name Indexes
Help & FAQs
Data CDs
Acrobat CDs
Downloads
Data Downloads
Software Downloads
Online
BMDIndex.co.uk
BMDRegisters.co.uk
RootsUK.com
TheGenealogist.co.uk
Scanners
Chameleon Scan
Flip-Pal Mobile Scanner
Software
Brothers Keeper
Family Historian
Family Tree Maker (2006 & before)
Family Tree Maker 2008-2014
Legacy 8 Deluxe
National Burial Index
Reunion 11 (Download)
Reunion 9/10 (CD Version)
RootsMagic 8/9
RootsMagic v4-7
Software Compatibility Chart
TreeView

How do I open my family file from version 7?

To open your family file, simply click the 'File' tab, then click 'Open'. You can then follow the on-screen prompts to open your file.

You can find full instructions on the Legacy website by clicking here.

Installation errors (GLBxxx.tmp file or error 9)

Make sure you download the latest update to Legacy 8. To do this, go to the Home tab and click the Update link. You can also download it from the website at: http://www.legacyfamilytree.com/DownloadUpdate.asp

Need More Support?

Technical Support: http://www.legacyfamilytree.com/Help.asp
Training Videos: http://www.legacyfamilytree.com/Videos.asp

Click here to contact us for further support. (Please note that we can only offer support for software that has been purchased from us.)

Contact Us

S&N Genealogy Supplies
West Wing, Manor Farm
Chilmark, Salisbury
Wiltshire
SP3 5AF
P: 01722 716121

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S&N Genealogy Supplies is a trading name of S&N British Data Archive Ltd, a company registered in England and Wales.