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Technical Support

Census Name Indexes
Help & FAQs
Data CDs
Acrobat CDs
Downloads
Data Downloads
Software Downloads
Online
BMDIndex.co.uk
BMDRegisters.co.uk
RootsUK.com
TheGenealogist.co.uk
Scanners
Chameleon Scan
Flip-Pal Mobile Scanner
Software
Brothers Keeper
Family Historian
Family Tree Maker (2006 & before)
Family Tree Maker 2008-2014
Legacy 8 Deluxe
National Burial Index
Reunion 11 (Download)
Reunion 9/10 (CD Version)
RootsMagic 8/9
RootsMagic v4-7
Software Compatibility Chart
TreeView

Installing TreeView on a Mac

TreeView 2 installation doesn’t happen automatically because the install file (DMG file) is just a disk image; it doesn’t have permission to install an app on your computer. You must choose to do that yourself, using the following instructions:
- Open the disc and go to the 'fscommand' folder.
- Double-click on the 'TreeViewV2x64.dmg' file
- A window should appear with the TreeView Application and a link to your Applications folder.
- Drag the application icon to the Applications folder. (This should copy the TreeView program from inside the DMG file to the Applications folder on your computer.)
- After TreeView has been dragged to your Applications folder, you can run it normally without needing the disc.

The first time you open the program, you may see a warning - however if you agree to open the program, you won’t see the warning again.

Login Problems

If you choose to sync your tree to TreeView Online (at TheGenealogist.co.uk), then you will be asked for your login details for TheGenealogist.co.uk website. Please note that this is a different website and system to GenealogySupplies.com, where you would have placed your order. This means that you won’t be able to use your login details from GenealogySupplies.com to log in to TheGenealogist.co.uk – you would need to register a separate account for TheGenealogist.co.uk. To do this, click the 'Sign Up' button when you are asked for your email address and password.

Need More Support?

Note: We recommend you download the latest update to see if this fixes any problems you are encountering. To get the latest update, you can click on Help > Check for updates, or go to https://treeview.co.uk/support/patches/.

Contact: https://treeview.co.uk/contact/

Click here to contact us for further support. (Please note that we can only offer support for software that has been purchased from us.)

Contact Us

S&N Genealogy Supplies
West Wing, Manor Farm
Chilmark, Salisbury
Wiltshire
SP3 5AF
P: 01722 716121

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S&N Genealogy Supplies is a trading name of S&N British Data Archive Ltd, a company registered in England and Wales.