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Technical Support

Census Name Indexes
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BMDIndex.co.uk
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How do I upgrade a family file from an earlier version of Reunion?

If you previously used Reunion 5, 6, 7, 8 or 9, you'll need to upgrade (or convert) your family files to the new Reunion 10 file format. Follow the steps below.

1. Open the Reunion 10 application by double-clicking the Reunion 10 icon in your Applications folder.

2. A window titled "Open" should appear. If not, choose File -> Open.

3. Select your old Reunion family file. You may need to navigate through your folders to locate your old family files. Most likely, your family files are located inside an old Reunion folder. If you're upgrading from version 8, the Reunion 8 folder is probably inside the Applications folder. If the name of your old family file is gray in the Open window list, then click Cancel, find your family file in the Finder, and rename your family file using an extension of ".familyfile" (for example: My Family File.familyfile)

4. When you have your older version family file highlighted in the window, click Open.

5. A window titled "Upgrade Family File" will appear. You'll be asked to name the new, converted family file.

6. Click Convert and Reunion will create a new, version 10 family file and open it for you. Your old family file will not be changed in any way. The information in your new family file will be the same as the information in your old family file.

Is Reunion compatible with Mountain Lion (Mac OS X 10.8)?

Yes, Reunion 10 will work on Mountain Lion.

Reunion 9 will also work on Mountain Lion, however you may encounter a problem during install, as Apple's new security feature will interfere with launching the program. See the Reunion website for advice on how to get around this: http://www.leisterpro.com/doc/version9/questions/answers/osxmountainlion9.php.

Earlier versions of Reunion (version 8 and before) will not run on Mountain Lion.

Reunion is asking for a user name and license number.

1. Quit Reunion if it is running.
2. Insert your original Reunion 9 CD.
3. Double-click the Install Reunion icon.
4. A window will appear asking "Would you like to authorize this computer?"
5. Click the Authorize button.
6. Click Quit.

Need More Support?

Version 9:
FAQs: http://www.leisterpro.com/doc/version9/questions/questions.php
Support: http://www.leisterpro.com/doc/version9/reunion9support.php
Version 10:
FAQs: http://www.leisterpro.com/doc/version10/questions/questions.php
Support: http://www.leisterpro.com/doc/version10/reunion10support.php

Forum: http://www.reuniontalk.com/
Email: Support@LeisterPro.com

Click here to contact us for further support. (Please note that we can only offer support for software that has been purchased from us.)

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S&N Genealogy Supplies
West Wing, Manor Farm
Chilmark, Salisbury
Wiltshire
SP3 5AF
P: 01722 716121

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S&N Genealogy Supplies is a trading name of S&N British Data Archive Ltd, a company registered in England and Wales.