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Technical Support

Census Name Indexes
Help & FAQs
Data CDs
Acrobat CDs
Downloads
Data Downloads
Software Downloads
Online
BMDIndex.co.uk
BMDRegisters.co.uk
RootsUK.com
TheGenealogist.co.uk
Scanners
Chameleon Scan
Flip-Pal Mobile Scanner
Software
Brothers Keeper
Family Historian
Family Tree Maker (2006 & before)
Family Tree Maker 2008-2014
Legacy 8 Deluxe
National Burial Index
Reunion 11 (Download)
Reunion 9/10 (CD Version)
RootsMagic 8/9
RootsMagic v4-7
Software Compatibility Chart
TreeView

Do I need a previous version of Reunion to be able to use the upgrade?

Yes. To use the upgrade version, you must own an older version of Reunion (Reunion 10, 9, 8, 7, etc.). Please note that it is not necessary to install an older version.

If you do not have a previous version of Reunion installed when you install the Reunion 11 upgrade, you will be asked for one of the following:
- A Reunion 9 or Reunion 10 license code.
- Insert the CD of your previous version of Reunion.
- If you were upgrading from Reunion 4 or Reunion 5, click the appropriate button and enter a word or phrase from your Reunion 4 or Reunion 5 user guide.

Once entered correctly you can continue with the installation and registration.

I haven't received an email with my download link and license key

Sometimes the email with download and registration details can go straight to your Junk or Spam folders, or may even be blocked by your provider. Please check your Junk/Spam folder first.

Please note that it can take up to two working days to process your order. If you have not received your email after two working days, please contact us.

Need More Support?

FAQs: http://www.leisterpro.com/doc/version11/questions/questions.php
Support: http://www.leisterpro.com/doc/version11/reunion11support.php

Forum: http://www.reuniontalk.com/
Email: Support@LeisterPro.com

Click here to contact us for further support. (Please note that we can only offer support for software that has been purchased from us.)

Contact Us

S&N Genealogy Supplies
West Wing, Manor Farm
Chilmark, Salisbury
Wiltshire
SP3 5AF
P: 01722 716121

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S&N Genealogy Supplies is a trading name of S&N British Data Archive Ltd, a company registered in England and Wales.